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Nutricia products are readily available in most pharmacies throughout Canada. Neocate or KetoCal may be reimbursed in your province. Check your eligibility for reimbursement if your medical professional recommends Neocate or KetoCal.
Go to your local pharmacy with your prescription. If your local pharmacy does not have the product or needs assistance in ordering Nutricia products, the pharmacy can contact their supplier or contact Nutricia Customer Service directly for a special order.
If the pharmacy needs assistance in ordering Nutricia products, the pharmacy can contact their supplier or contact Nutricia Customer Service directly.
Our customer service number is 1-877-636-2283.
Alternatively, you can also order directly from Nutricia, at the same number: 1-877-636-2283 (from 8.30 am to 6.00 pm ET), or write to canada.customerservice@nutricia.com.
You will get a great price, as well as home delivery.
When ordering directly from Nutricia, you will be asked to provide information about your prescribing health care professional.
Please validate with your health care professional if you are eligible for coverage or reimbursement. If you are, your medical team will be able to guide you through the process to obtain Neocate. Click here for more information about provincial reimbursement programs
Nutricia North America is B Corp™ certified. As part of the B Corp™, we have joined a movement of like-minded companies working together to strengthen the role of business in driving social and environmental good for all. Learn more : bcorporation.net
